Shipping & Delivery

 

WILL MY SO FETCH ORDER BE SHIPPED FOR FREE?

Yes, we are currently shipping all your orders for free!

 

HOW LONG WILL IT TAKE FOR MY PRODUCT TO BE DELIVERED?

Most of our orders are shipped within 24 hours from the time of your purchase. Once your order is shipped, we estimate you will receive your COD order within 5-7 working days and Prepaid Orders within 2-4 working days. We ship Monday through Friday, excluding weekends and holidays.

If you need your order urgently, contact us and ask for Express Shipping at an additional cost of INR 350 - this will ensure delivery within 72 hours. 

Shipping times may vary every now and then due to circumstantial issues, but rest assured we work our hardest to get you your order as quickly as possible.

 

WHAT IF MY PRODUCT IS DAMAGED DURING SHIPPING?

While we cannot guarantee or be held responsible for products lost or damaged in transit due to the performance of our carriers, we will assist our customers in any way possible to tackle deficiencies in third-party shipping services. 

 

I ADDED A WRONG EMAIL, ADDRESS OR PHONE NUMBER. NOW WHAT?

We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure that any possible delays are avoided. 

However, if you did mess up, don't worry, just drop us email at help@sofetchshop.com with your order number and the correct details and we'll fix it for you. If that seems too cumbersome, just slide into our DMs on Instagram.