Return Policy

We are now accommodating Returns and Exchanges. We have a strict No Refund Policy. You can Exchange a Product with another item, or Return an item for Store Credit. 

Returns and Exchanges will only be accepted if the request is submitted within 3 days of you receiving your package. 

This is for the safety of our customers as well as our staff. 

You can submit your request via email, whatsapp or by DMing us on Instagram. 

Please Note: You have to self ship the received products to us and once it qualifies our QC we shall dispatch your replacement order or provide you with Store Credit. 

Store Credit will be valid for upto 40 days after you receive it. 


If you would like us to arrange a reverse pickup,Handling Fee of INR 250 will be deducted from your Store Credit, or be accommodated with your Exchange Item.   


One of our Customer Care team members will be happy to assist you through this process. You can contact them by email at help@sofetchshop.com or by phone at +91 95011 97800. 

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